Pembroke Spring Break 2027

Why book with the group?

Group rates, priority reservations, exclusive private excursions, and one-on-one service. I also have direct hotel/vendor contacts who prioritize our group.

Why are we booking so early?

Popular resorts book fast. Early booking locks in early booking rates and guarantees space is held for the group.  Resort will likely fill 12-18 months prior to travel dates during Spring Break Season. 

Are flights included in the package?

No. You are responsible for booking your own flights.

How do I make changes to my reservation?

Email communication is required for any changes to be made. I cannot make any changes via text messages or messenger. 

What if my preferred room type is sold out?

I’ll contact you right away and try to request more inventory. Please have a backup option in mind while we wait (48–72 hours for response).

Will I get confirmation after registering?

Yes! You’ll receive an updated confirmation every time a payment or change is made.

How do I make my final payment? You will receive an email reminder 14 days PRIOR to final payment date, your credit card on file is used to make your final payment.  You do have the option to update your credit card information at the time you receive your reminder email.   

Can students room together without a parent?

No. Each room must include a parent or approved adult chaperone per hotel policy—Student-only rooms are against hotel spring break policies.

Can we extend our stay before or after the main trip dates?

We can request extended dates by request, as long as the hotel has availability, 

Can I call you with questions?

Absolutely! I'm here to help.

Is travel insurance available?

Yes. You will receive your insurance options either at the time of booking OR prior to final payment based on the supplier options. 

What if we cancel?

Deposits are refundable up to 12/30/2026. After final payment, refunds (based on coverage terms) are only possible if you have Travel Protection Plan.  

Do we get travel documents?

Yes, You will receive your Travel Documents, via email, 2-3 weeks prior to your departure date. They will be accessible via an app, online or in a printable PDF version.  

Is a passport required?

Yes, and it must be valid through at least September 2027 (6 months past your return date).

Traveling with someone else's child under 18?

You’ll need a notarized consent letter for international travel and medical treatment.

Divorced parents—does the other parent need to sign off?

Yes, it’s highly recommended to have a notarized letter from the other parent for minors under 18.

Do I need to send you my flight info?

Yes. I will request flight information close to departure to arrange your transportation.

Are transfers included?

Yes a "Shared" transfer is included for stays of 4 nights or more. You may upgrade to "Private" transfer for additional cost. IF you stay 3 nights, pricing for both "Shared" and/or "Private" transfers will be provided upon request and can be added to your booking for additional cost.  

Is the resort all-inclusive?

Yes—meals, drinks (including alcohol), and non-motorized water sports are included. 

Will we be bumped from our room?

No. Group reservations are protected unless something extraordinary (like a resort closure) occurs.

Are bed types guaranteed?

Bed type requests (King OR 2 Queens) are submitted and prioritized for the group but NOT guaranteed by the resort as it is based on availability at time of check in.  

Will the group have a Catamaran & Beach Dinner - White Party? 

Both a Private Catamaran excursion and Beach Dinner will be offered to the group as an additional cost event. Details are sent to the group after Final Payments are processed in early January.  

• Contracted group rates 
• Airport transfers included
• Personalized room requests & name change flexibility
• Flexible dates
• Priority treatment and dedicated planning support
• I’ve coordinated large student groups for 10+ years—your trip is in good hands!